Trust & risk · Website Screening

Website screening for merchant onboarding and monitoring.

Review a merchant's public website against your risk indicators before onboarding and during monitoring. Every review leaves a clear record of what was seen and when.

What you get

Turn website checks into evidence your team can use.

One review standard

Apply the same categories and evidence rules to every merchant, not one-off browsing.

Visible risk indicators

Spot products, claims, policies or behavior on the site that need a closer look.

A clear review trail

Record what was reviewed, what was found, who escalated it and the outcome.

How it works

Five steps from request to handoff.

  1. Receive

    Take in the merchant, domain and review reason.

  2. Collect

    Access the agreed public pages and supplied business context.

  3. Review

    Apply your indicator taxonomy and evidence rules.

  4. Escalate

    Send material, unclear or unreachable cases to human review.

  5. Record

    Return status, observations and page references to your team.

Capabilities

From domain check to monitoring record.

Domain and access check

Confirm the agreed domain and whether its public pages load at review time.

Content review

Products, services, claims, policies, contact details and other agreed page categories.

Indicator classification

Map findings to your prohibited, restricted, misleading and operational indicator taxonomy.

Evidence capture

Page references, timestamps and reviewer notes saved with each finding.

Escalation routing

Material, ambiguous or unreachable findings go straight to the right reviewer.

Monitoring record

Repeat reviews and outcomes linked to the merchant or case record.

Use cases

Where teams use it.

PSP onboarding

Check products, claims, policies and contact details before the approval decision.

Marketplace sellers

One review path for sellers and merchants that run their own domains.

Ongoing monitoring

Revisit indicators on a schedule or after a merchant change.

Dispute-led review

Use dispute or complaint patterns to request a focused website review.

FAQ

Common questions.

A finding is not a decision. Your team still decides whether to onboard or keep a merchant. Websites change and can differ from real business activity, so combine screening with your wider due diligence.

What does Website Screening review?

Accessible pages on the agreed domain, plus any business context you supply, checked against your risk indicators at a point in time.

Can screening confirm that a business is legal?

No. Website content alone cannot establish legality, licensing, ownership or how the business actually operates.

What happens when a site is unavailable?

The review records the limitation and routes the case according to your agreed manual-review policy.

Can it support ongoing monitoring?

Yes, where monitoring is in scope. Reviews run on a schedule or after triggers such as a domain change, complaint or dispute.

Does it work with eKYC?

Yes. Website findings and eKYC checks can run in one onboarding flow while staying separate evidence.

Related services

Works well with.

Review your website screening workflow.

Share your merchant types, current checklist and escalation owners. We will map the indicators, triggers and records you need.