Legal

Responsible Use Policy

This Responsible Use Policy sets out Vellfi’s responsible business, acceptable-use, financial-crime, sanctions, anti-corruption, data-protection, and service-scope principles.

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Responsible businessAcceptable useAML/CFTSanctionsAnti-corruption

Applies to

VELLFI PTE. LTD.

Last updated 29 May 2026.

1. Scope

This Responsible Use Policy applies to the Vellfi website, service discussions, customer relationships, partnerships, and use of Vellfi services. It supports responsible business conduct and clear expectations for customers and partners.

This website does not represent that VELLFI PTE. LTD. holds a payment-services licence, financial-services authorisation, card-scheme approval, or certification in any jurisdiction unless expressly stated by VELLFI PTE. LTD. in writing.

2. Acceptable use

Customers and partners must use Vellfi services only for lawful, authorised, transparent, and commercially reasonable purposes. They must provide accurate information, maintain appropriate internal controls, and comply with applicable laws, regulations, card-scheme rules, customer disclosures, and partner obligations.

3. Prohibited or restricted business activities

Vellfi may decline, restrict, suspend, or terminate service discussions or service access involving the following categories, subject to applicable law and contractual rights:

Sanctions or prohibited jurisdictions

Money laundering or terrorism financing

Fraud, scams, or identity abuse

Illegal goods or services

Counterfeit or IP-infringing goods

Unlicensed financial services

Unlawful gambling or betting

Illegal adult exploitation or abuse

Weapons or controlled goods without approval

Harmful malware or cyber abuse

Human trafficking or forced labour

Misleading, deceptive, or unfair practices

Additional restrictions may apply depending on customer type, jurisdiction, partner rules, card-scheme rules, or service scope.

4. Financial-crime, sanctions, and AML/CFT principles

Vellfi supports a risk-based approach to financial-crime controls. Customers and partners must provide accurate information, avoid sanctioned or unlawful activity, and cooperate with reasonable due-diligence or ongoing-monitoring requests.

Vellfi may conduct customer, merchant, counterparty, website, or service-scope due diligence for fraud, sanctions, AML/CFT, prohibited-business, dispute, or compliance risk where appropriate and lawful. Operational data is collected only through approved channels and written agreements where required.

5. Anti-bribery and anti-corruption

Vellfi does not tolerate bribery, corruption, facilitation payments, kickbacks, improper gifts, or improper influence involving public officials, private parties, customers, vendors, or partners.

6. Data protection and security

Vellfi expects customers and partners to collect and share personal data lawfully, minimise unnecessary data, protect credentials and sensitive information, and use approved channels for any service-related data. Privacy practices for this website are described in the Privacy Policy.

7. Customer and partner responsibilities

Customers and partners are responsible for their own products, services, licences, authorisations, consumer disclosures, merchant decisions, legal obligations, card-scheme obligations, and use of Vellfi service outputs.

Vellfi service outputs are one input into operational review and do not replace independent judgment, legal advice, or regulatory compliance programs.

8. Contact and reporting concerns

Questions or concerns about this Responsible Use Policy may be sent to info@vellfi.com. Data protection questions may be sent to privacy@vellfi.com.