Solutions · Merchants & Marketplaces

Keep checkout, seller review and disputes connected.

Vellfi helps online merchants and marketplaces route card payments, authenticate checkout, review sellers and handle chargebacks, with each transaction record linked to the work that follows.

The challenge

Checkout is only the start of the work.

Card-not-present risk

Online card payments carry fraud and chargeback exposure on every order.

Unreviewed sellers and websites

Marketplaces need to know what sellers sell and how their websites present it.

Refunds and chargebacks pile up

Refunds, disputes and chargebacks sit apart from the transaction records that explain them.

Recommended services

Choose the services that match your commerce model.

How we work together

From first call to live checkout.

  1. Map

    We review your checkout, seller onboarding and dispute flows together.

  2. Scope

    We agree services and list open questions for your PSP or acquirer.

  3. Integrate

    Your team connects one service at a time, starting with the most urgent.

  4. Operate

    Go live, track transactions and disputes, and add services as you grow.

FAQ

Common questions.

Your obligations stay yours. You remain responsible for your consumer, tax, platform, card scheme and sector obligations. Vellfi supports the workflows; it does not take those duties over.

Can we start with checkout authentication only?

Yes. 3D Secure can run on its own, and you can add routing, seller review or dispute services later.

Do we have to change our PSP or acquirer?

No. Vellfi works with the PSPs, acquirers and payment methods you already use, where they can be technically supported.

Does this work for marketplaces with many sellers?

Yes. Website Screening and eKYC support seller review at onboarding, and website monitoring continues after sellers go live.

Is this a fixed package?

No. The service mix is a starting point. Final scope depends on your business model, markets, regulated roles, service availability and agreements.

Review your checkout and dispute flows.

Tell us how you take payments, review sellers and handle chargebacks today. We will show where Vellfi fits.