Solutions

For Online Merchants & Marketplaces

Payment workflow support, authentication, seller or merchant risk review, and dispute operations for digital commerce.

Scenario landing pageService mixB2B

Who it is for

E-commerce businesses, marketplaces, digital goods platforms, subscription services, and online service providers that manage card-not-present transactions.

Scope note

Merchants and marketplaces remain responsible for their own consumer, tax, platform, card-scheme, and sector-specific obligations.

Typical challenges

Common operating questions in this scenario

  • Supporting online card payment flows
  • Managing card-not-present risk exposure
  • Reviewing sellers or merchant websites where applicable
  • Handling refunds, disputes, and chargebacks
  • Connecting transaction records with operational review

Relevant service mix

Relevant Vellfi services

Global Payment Gateway

Payment gateway service capabilities for online payment workflows, transaction visibility, and risk-service coordination.

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EMV 3DS

Online card transaction authentication workflow support for merchant, PSP, and acquiring-side use cases.

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Website Screening

Merchant website review and monitoring capabilities for payment-risk and compliance operations.

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eKYC

Onboarding review workflow support for business, user, and merchant verification processes.

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Dispute Resolution

Dispute workflow support for chargeback visibility, evidence coordination, and post-transaction operations.

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Service mapping

Relevant services by commerce need

The services below are separate capabilities. Vellfi can scope one service or a selected combination based on the merchant or marketplace model.

Payment acceptance

Global Payment Gateway

For online payment workflow and transaction visibility discussions.

Authentication

EMV 3DS

For online card authentication use cases where relevant.

Seller or merchant review

Website Screening + eKYC

For marketplace, seller, or merchant review needs where relevant.

Disputes

Dispute Resolution

For chargeback visibility, evidence coordination, and dispute case support.

Marketing outcomes

What this page helps clarify

More coherent payment and risk workflow

Discuss how this outcome applies to your business model, markets, and operating responsibilities.

Clearer seller or merchant review process

Discuss how this outcome applies to your business model, markets, and operating responsibilities.

Better dispute and evidence organisation

Discuss how this outcome applies to your business model, markets, and operating responsibilities.

Improved readiness for PSP or acquirer conversations

Discuss how this outcome applies to your business model, markets, and operating responsibilities.

FAQ

Questions to clarify during scoping

Can this solution be implemented as a fixed package?

The solution is a starting point. Final scope depends on business model, markets, regulated roles, service availability, and agreements.

Which service is best to start with?

Start with the operational problem that is most urgent, such as onboarding, gateway workflow, authentication, issuing, or disputes.

Can Vellfi recommend a service combination?

Yes. Vellfi can review the scenario and recommend a service combination for further discussion.

Next step

Explore this scenario with Vellfi

Share your operating model and the Vellfi team can help map a suitable service combination for the scenario.