Issuing Platform
Card-program configuration, lifecycle operations and separately scoped issuer-side authentication handoffs.
View service →Solutions
For Issuers & Card Programs
Issuing workflow support, cardholder onboarding, issuer-side authentication, and dispute operations.
Scenario landing pageService mixB2B
Who it is for
Connect card-program operations without blurring issuer, processor and technology responsibilities.
Scope note
Card issuing and issuer-side authentication can involve regulated roles, scheme requirements, and authorised partners. Vellfi’s role is defined during service scoping and contracting.
Typical challenges
Start with the questions your team needs to answer.
- Designing card program workflows and operating roles
- Verifying cardholders or related business representatives
- Managing card lifecycle and transaction controls
- Supporting issuer-side authentication for online transactions
- Handling card-related disputes and operational exceptions
Relevant service mix
Relevant Vellfi services
eKYC
Onboarding review workflow support for business, user, and merchant verification processes.
View service →3D Secure — issuer-side ACS
Issuer-side cardholder authentication workflow support for card programs and issuing operations.
View service →Dispute Resolution
Dispute workflow support for chargeback visibility, evidence coordination, and post-transaction operations.
View service →Service mapping
Match each requirement to the right service.
Each service has a separate role. Vellfi can scope one service or a combination that fits the card-program model.
Issuing Platform
For card program configuration, cardholder operations, and issuing-related discussions.
eKYC
For cardholder or business onboarding review support where relevant.
3D Secure — issuer-side ACS
For cardholder authentication use cases linked to issuer-side responsibilities.
Dispute Resolution
For chargeback visibility, evidence coordination, and post-transaction issue support.
Marketing outcomes
What your team can clarify.
Defined issuing operating model
Discuss how this outcome applies to your business model, markets, and operating responsibilities.
Connected onboarding and authentication handoffs
Discuss how this outcome applies to your business model, markets, and operating responsibilities.
Visible cardholder lifecycle events
Discuss how this outcome applies to your business model, markets, and operating responsibilities.
Structured dispute and exception handling
Discuss how this outcome applies to your business model, markets, and operating responsibilities.
FAQ
Questions to answer during scoping.
Can this solution be implemented as a fixed package?
The solution is a starting point. Final scope depends on business model, markets, regulated roles, service availability, and agreements.
Which service is best to start with?
Start with the operational problem that is most urgent, such as onboarding, gateway workflow, authentication, issuing, or disputes.
Can Vellfi recommend a service combination?
Yes. Vellfi can review the scenario and recommend a service combination for further discussion.
Next step
Review this operating model with Vellfi.
Share your operating model so Vellfi can identify the services and dependencies worth reviewing.