eKYC onboarding with every check in one case.
Collect onboarding data, send it to your verification providers and route exceptions to the right reviewer. One case flow for people, businesses and merchants, with a clear decision trail.
Verify your identity
Four short steps.
What you get
Keep checks, exceptions and decisions in one place.
Collect only what's needed
Set required fields, consent and secure channels instead of gathering sensitive data ad hoc.
Consistent exception routing
Incomplete, mismatched or higher-risk cases reach the right reviewer by the same rules.
A clear decision trail
Provider responses, review notes, status and decision owner sit on one case.
How it works
Five steps from intake to decision.
Collect
Receive approved data and consent through your onboarding channel.
Check
Send verification requests to the agreed providers or sources.
Normalize
Map responses and evidence references onto the case.
Review
Route exceptions and policy triggers to a reviewer.
Record
Store the outcome, reason and next action.
Capabilities
Coordinate data, checks and human decisions.
Structured intake
Capture approved onboarding fields, consent and case references through the authorized channel.
Provider handoff
Send checks to the verification providers and data sources you have connected.
Response normalization
Map each provider response to agreed case statuses without hiding source detail.
Exception queue
Route incomplete, mismatched, unavailable or policy-triggered cases to human review.
Decision record
Store the decision, reason, evidence references and timestamps for each case.
Refresh triggers
Reopen approved checks after expiry, data changes or other events you define.
Use cases
Where teams use it.
Fintech onboarding
Person-level data and verification status ready before the account decision.
Business onboarding
Organization, representative and ownership checks in one case workflow.
Merchant due diligence
Link business checks with website and payment-risk review, kept as separate evidence.
Periodic refresh
Re-run checks and review changed or expired evidence under your policy.
FAQ
Common questions.
Verification is not compliance. A provider response is one input. You keep the onboarding decision and your KYC, AML/CFT, sanctions and risk obligations.
Does eKYC automatically satisfy KYC or AML rules?
No. Compliance depends on applicable law, your policy, the checks you run, the evidence collected and how decisions are made.
Which documents or biometric checks are supported?
There is no universal list. Coverage depends on the subject type, jurisdiction and provider, and we confirm it during scoping.
Can businesses and merchants be reviewed?
Yes, where organization, representative, ownership and merchant checks are available from connected providers and part of the scope.
How are exceptions handled?
You define which responses need more evidence, a re-check, manual review or rejection, and who owns each decision.
Where is onboarding data stored?
Hosting, data transfer, access, retention and deletion are agreed with you for each deployment before go-live.
Related services
Works well with.
Map your onboarding checks and exceptions.
Share your subject types, markets, current providers and exception paths. Please keep personal documents and live case data out of the form.