Payment Orchestration Platform
Configure supported provider connections, routing logic, eligible recovery paths, and payment-flow visibility.
View service →Solutions
For Travel & Hospitality
Booking payment workflows, transaction authentication, cancellations, refunds, and dispute handling for travel and hospitality scenarios.
Scenario landing pageService mixB2B
Who it is for
Keep booking payments, authentication, refunds and dispute workflows connected across travel operations.
Scope note
Travel and hospitality disputes depend on booking terms, refund policies, card-scheme rules, local law, evidence quality, and timing.
Typical challenges
Start with the questions your team needs to answer.
- Handling online reservation payments
- Managing cross-border card-not-present transactions
- Coordinating refunds, cancellations, and no-show disputes
- Organising evidence for guest or merchant disputes
- Monitoring payment risk across partners or properties
Relevant service mix
Relevant Vellfi services
Global Payment Gateway
Gateway connectivity for online payment workflows, returned statuses and risk-service handoffs.
View service →3D Secure
Online card transaction authentication workflow support for merchant, PSP, and acquiring-side use cases.
View service →Dispute Resolution
Dispute workflow support for chargeback visibility, evidence coordination, and post-transaction operations.
View service →Website Screening
Merchant website review and monitoring for payment-risk and compliance workflows.
View service →Service mapping
Match each requirement to the right service.
Each service has a separate role. Vellfi can scope one service or a combination that fits the travel or hospitality operating model.
Global Payment Gateway
For online reservation payment workflow and transaction visibility discussions.
3D Secure
For card-not-present authentication use cases where relevant.
Dispute Resolution
For cancellations, refunds, chargeback visibility, and evidence coordination discussions.
Website Screening
For merchant, partner, or property website review needs where relevant.
Marketing outcomes
What your team can clarify.
Structured booking-payment operations
Discuss how this outcome applies to your business model, markets, and operating responsibilities.
Defined dispute evidence workflow
Discuss how this outcome applies to your business model, markets, and operating responsibilities.
Connected authentication and chargeback review
Discuss how this outcome applies to your business model, markets, and operating responsibilities.
Risk-review scope aligned to travel and hospitality
Discuss how this outcome applies to your business model, markets, and operating responsibilities.
FAQ
Questions to answer during scoping.
Can this solution be implemented as a fixed package?
The solution is a starting point. Final scope depends on business model, markets, regulated roles, service availability, and agreements.
Which service is best to start with?
Start with the operational problem that is most urgent, such as onboarding, gateway workflow, authentication, issuing, or disputes.
Can Vellfi recommend a service combination?
Yes. Vellfi can review the scenario and recommend a service combination for further discussion.
Next step
Review this operating model with Vellfi.
Share your operating model so Vellfi can identify the services and dependencies worth reviewing.